Our goal is to maintain your trust and confidence by handling your personal information and those of your child’s with due care.
It’s important that you know what personal information we collect about you, and how we use it.
We’ve done our best to make our explanations short and easy to understand. But, if you’d like further information, or have any questions, please contact our Data Protection Officer using the details in the ‘Contact’ section below.
If we ever make any major changes to our privacy practices, we’ll let you know. If necessary, we’ll also ask for your permission.
Our Privacy Notice has been designed with you in mind. How the notice applies to you will depend on the way in which you interact with us. For example, if you:
Book a camp with us, we will use the information you provide us to fulfil our obligations to you in delivering that service, and, where permitted, keep you up to date about other events that may be of interest to you.
Your choices and rights under each scenario are explained in more detail below.
How We Use Your Information & Why
We collect and use your information for lots of reasons such as helping provide you with up to date information on events and holiday camps, sharing news, for marketing and as otherwise required by law.
What Information We Have & Where We Get It
We collect and store different types of information about you when you contact us, and use our websites, apps and social media platforms.
Your Choices & Rights
Among other rights, you can choose whether to receive marketing from us. You also have the right to access the information we have about you.
Looking After Your Information
We’re always taking steps to make sure your information is protected and to delete it securely when we no longer need it
If you have any questions or feedback about this notice, or how we handle your information, get in touch with us
In the instances where we collect personal information about your children, we always seek parental consent and will only ever collect such information for the purposes specified when we collect it
Where you’ve given your consent
To contact you with information or offers regarding our upcoming events, products or services – this may be via email, via push and web notifications, via SMS, or social media platforms. You can change your marketing preferences at any time
Where you have given us your consent, you can withdraw it by doing the following.
To stop receiving our marketing follow the unsubscribe instructions in any of the emails we send you or contact us and we will do it for you.
You also have rights over how your personal information is used including:
The right to object to our processing of your data.
The right to request that your information be erased or restricted from further use.
The right to request a copy of the information we hold about you.
Looking After Your Information
We have security measures in place to protect your information. The security measures we use will depend on the type of information collected.
We only keep your information for as long as required to provide you with the services you request, for the purposes outlined in this policy and for any legal purposes for which we are obliged to keep the information. We will securely delete your information when it is no longer required for these purposes, in line with our company policies.
If you have any questions about the above, or our approach to privacy, our dedicated Privacy Office, including our Data Protection Officer, is here to help: email@example.com